Release Notes Inventory
Be sure to check this section for an inventory of enhancements rolled out in early 2024.
We are here to support your backup power solutions across a range of industrial applications. If you encounter any difficulties, we invite you to reach out using one the following options:
Please refer to a complete knowledge base, which describes a range of platform workflows—from running reports to leveraging telemetry—and includes a library of wiring schematics, FAQs, and more.
We also publish release notes and system announcements in the help center.
Email a request to support@energyservices.generac.com. Be sure to include as much information as possible about any issues you are encountering as well as your organization. Our support team will prioritize the request and provide assistance promptly.
For immediate assistance with critical issues, call our support hotline at 1-888-234-3212 during business hours to speak with a support representative directly.