Login Support
To receive login credentials for Generac Link Manager, a User must be invited and added to our connectivity portal by an Administrator.
First Time Logins
Confirming Your Account
When your account info has been added to the application, you will receive an email from email.service@bluepillar.com for email verification. Confirm your email address via the link.

Confirming email address
This link will take you to the reset password modal captured in the next section. This invite is valid for only five days.
Setup or Reset Password
New users must setup a password before logging in. Existing users can follow these same steps to reset a password.
From the login page, start by clicking the Forgot password link.

System Login Page
Type the registered email address if the field is not auto completed.
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Forgot Password Modal
The user will receive an email to reset the password as another layer of validation.

Password Change Request: Email Inbox
Clicking the confirmation link in the email launches a modal window to update your password. Enter a password, following the password policy at the bottom of the window.
You will be required to re-enter the password entry before clicking Reset Password.
![]() Entering or Changing Password Our password policy requires at least eight characters, and at a minimum, lower case as well as upper case letters. At least one number and at least one special characters must also be in the password. | ![]() Password Confirmation Modal The password modal will confirm the new password if the character requirements have been followed.
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At the login screen, enter your username and new password.

This will launch the platform’s landing page.
When logging in the first time (or if the cache is cleared) you will be presented with a Terms of Service agreement notification. To Review the Terms of Service, click the hyperlink to view in a new browser tab. Then click submit.

Terms of Service
You will need to click "Accept" in the upper right corner of the screen to authorize the use of cookies. This will enhance your experience and improve the performance of the website.
After agreeing to and submitting this form, you will automatically be directed to the Map View.

Map View Sample After Successful Login